![]() Since we'll be working together, you can call me Aura or Yoan, which is my real name, it's up to you! Now that we've broke the ice, I'll just ask you a few things during the time we'll be working together to clean your system and get it back to an operational state. My name is Aura and I'll be assisting you with your malware issue. I attached the results of my mb-check with FRST and Addition files inside. I also tried running Microsoft Safety Scanner and it caught 4 elements but I'm pretty sure it didn't accomplish anything. I also know I am infected because Windows Defender went ballistic with trying to block and quarantine files before finally collapsing, and now it won't turn back on again. My browser (firefox) is now riddled with text ads that appear after a second or two that don't get blocked by uBlock Origin, and I notice that when I click on links sometimes they get parsed through some website. I also noticed a new process in my Task Manager that keeps popping up every one in a while even when I delete it, and a file in my Windows folder that also keep re-appearing when I delete it in safemode. I was trying to install Malwarebytes but it seems whatever I've caught is blocking me from installing it since I get a message that the Admin has blocked it, but I am the only Admin. Endpoint Detection & Response for Servers ![]()
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